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with Faisal Tusher

Leadership · Team

Team Management

Team management is capacity management: matching the work that matters to the people and hours available, without burning anyone out.
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The building blocks

What goes into Team Management

Team Capacity Planner

Assign demo workload to roles and watch utilisation.

How I do it

The process

  1. 1

    Intake

    Requests via one channel.

  2. 2

    Prioritise

    Impact vs effort.

  3. 3

    Assign

    By capacity & skill.

  4. 4

    Review

    QA and feedback.

Principles I follow
  • Plan at 80% capacity to absorb urgent requests.
  • Pair juniors with seniors on complex launches.
  • Measure outcomes, not hours online.

Measurement

The numbers I watch

Tools I use

  • HSHootsuite
  • LSGoogle Looker Studio

What you get

  • Capacity plan
  • Skills matrix
  • Intake process
Everything is urgent

Multiple brand teams request same-day work.

Introduce an intake form with SLAs and a weekly prioritisation meeting with stakeholders.

Illustrative example
How do you manage remote/hybrid teams?

Written briefs, visible boards, and fixed review rhythms.

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