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Digital Marketing FAQ

Questions business owners and managers ask most about digital marketing — answered directly.
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  • How much should we spend on digital marketing?+

    Start from objectives and unit economics: target CPA × required conversions gives a baseline budget; then add a testing reserve.

  • Which platform should a new business start with?+

    Where demand already exists: search if people search for your product, social if you need to create demand.

  • In-house team or agency?+

    Agencies bring breadth and speed; in-house brings context and continuity. Many brands combine both with clear RACI.

  • Why do ad platforms and analytics disagree?+

    Different attribution models, windows and tracking methods. Use them for relative decisions and reconcile with business data.

  • How do we know if marketing is working?+

    Agree outcome KPIs upfront, measure against a baseline, and review trends monthly.

  • Is organic social reach dead?+

    It's lower than it was, but community management, customer service and content still matter — paid amplifies what already works.

  • What's the fastest way to improve results?+

    Usually fixing tracking, then creative, then landing pages — before changing targeting.

  • Do we need a website if we sell via Facebook?+

    A site gives you owned data, SEO visibility and tracking independence — valuable even for social-first sellers.

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